Terms of service

Website Disclaimer & General Terms

This website is owned by Worried Citizens vzw, hereinafter referred to as "Worried Citizens."

Contact Information:

  • Registered office: Turnhoutsebaan 172, 2100 Antwerp, Belgium
  • Phone: +32 496 48 27 40
  • Email: info@worriedcitizens.com
  • Website: www.worriedcitizens.com
  • Event website: www.showupforhumanity.be
  • Company registration number: 1023.179.556
  • Bank account: BE92 8940 0105 5223

By accessing and using this website and participating in our events, you expressly agree to the following terms and conditions.

1. Intellectual Property Rights

The content of this website, including trademarks, logos, designs, data, product or company names, texts, images, etc., are protected by intellectual property rights and belong to Worried Citizens vzw or third-party rights holders.

You may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any content, software, products, or services obtained from this website without express written permission from Worried Citizens vzw.

2. Event Terms & Conditions

2.1 Event Participation

"Show Up for Humanity" and related events are free cultural events. Participation is subject to the following conditions:

  • Events are open to all ages unless specifically stated otherwise
  • Registration may be required for certain activities
  • Capacity may be limited; registration does not guarantee entry
  • Event schedules, lineup, and locations may change without prior notice
  • Worried Citizens vzw reserves the right to refuse entry or remove participants who behave inappropriately
  • Participants must comply with venue rules and safety instructions

2.2 Event Cancellation & Changes

Worried Citizens vzw reserves the right to:

  • Cancel, postpone, or modify events due to circumstances beyond our control (weather, safety concerns, force majeure)
  • Change event lineup, schedule, or location
  • Implement additional safety measures or entry requirements

In case of event cancellation, participants will be notified via email and our website. As events are free, no refunds apply.

2.3 Health & Safety

  • Participants attend events at their own risk
  • Follow all safety instructions and venue guidelines
  • Inform us of any medical conditions that may affect your participation
  • We may implement health and safety measures as required by law or circumstances

3. Photography, Video & Image Rights

3.1 Event Photography/Videography

By attending our events, you acknowledge and agree that:

  • Photography and videography will take place during events
  • Your image, voice, and likeness may be captured in photos, videos, or other recordings
  • These materials may be used by Worried Citizens vzw for promotional, educational, and documentation purposes
  • Materials may be published on our websites, social media, press releases, and other marketing materials
  • No compensation will be provided for use of your image or likeness

3.2 Opt-out Rights

If you do not wish to be photographed or filmed:

  • Inform our staff at the event entrance
  • We will provide you with identification (e.g., colored wristband) to indicate your preference
  • While we will make reasonable efforts to avoid including you in photos/videos, we cannot guarantee complete exclusion from all recordings

3.3 Your Own Recording

  • Personal photography and social media sharing are encouraged
  • Commercial photography or recording requires prior written permission
  • Do not photograph or record other attendees without their consent
  • Respect performers' and speakers' intellectual property rights

4. Donations

4.1 Donation Terms

  • All donations to Worried Citizens vzw are voluntary
  • Donations support our mission to create cultural events addressing social issues
  • We currently cannot provide tax certificates for donations
  • Donations are processed securely through our payment provider Mollie
  • Donation amounts and purposes may be displayed publicly (without donor names unless consented)

4.2 Refund Policy

Donations are generally final. Refund requests will only be considered in exceptional circumstances and must be submitted within 14 days of the donation. Contact info@worriedcitizens.com for refund requests.

5. Limitation of Liability

5.1 General Disclaimer

The information on this website is of a general nature. The information is not adapted to personal or specific circumstances and therefore cannot be considered personal, professional, or legal advice to the user.

Worried Citizens vzw makes great efforts to ensure that the information provided is complete, accurate, precise, and updated. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, Worried Citizens vzw will make every effort to correct this as quickly as possible.

5.2 Event Liability

Worried Citizens vzw cannot be held liable for:

  • Direct or indirect damage arising from participation in events
  • Loss, theft, or damage to personal property during events
  • Injuries sustained during events, except in cases of gross negligence
  • Event cancellations, postponements, or changes
  • Transportation to and from event venues
  • Food allergies or dietary restrictions (participants are responsible for informing us of allergies)

5.3 Website Liability

Worried Citizens vzw cannot be held liable for:

  • Direct or indirect damage arising from website use
  • Website downtime or technical issues
  • Poor functioning or temporary (un)availability of the website
  • Damage due to use of external links or hyperlinks
  • Loss of data, work interruptions, or damage to computer systems

5.4 Third-Party Content

The website may contain hyperlinks to third-party websites or pages. Placing links to these websites or pages does not imply implicit approval of their content. Worried Citizens vzw explicitly declares that it has no control over the content or other characteristics of these websites and cannot be held liable for their content, characteristics, or any damage from their use.

6. User Conduct

When using our website or attending our events, you agree to:

  • Behave respectfully toward all participants, staff, and performers
  • Not engage in discriminatory, harassing, or threatening behavior
  • Not disrupt events or interfere with others' enjoyment
  • Respect venue property and follow venue rules
  • Not use the website or events for commercial purposes without permission
  • Not share false or misleading information about our organization or events

7. Newsletter & Communications

  • Newsletter subscriptions are voluntary and managed through MailerLite
  • You can unsubscribe at any time using links provided in emails
  • We may send event updates and important information to registered participants
  • See our Privacy Policy for details on data handling

8. Intellectual Property & Content Usage

8.1 Our Content

All content created by Worried Citizens vzw (logos, texts, images, videos, music recordings) is protected by intellectual property rights. You may:

  • Share our content on social media with proper attribution
  • Use our content for personal, non-commercial purposes
  • Not modify, sell, or redistribute our content without permission

8.2 User-Generated Content

By sharing content about our events (photos, posts, reviews):

  • You grant us permission to repost and share your content
  • You confirm you own the rights to the content you share
  • You agree the content does not infringe on others' rights

9. Force Majeure

Worried Citizens vzw shall not be liable for any failure to perform its obligations under these terms if such failure results from circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters, extreme weather conditions
  • Government regulations or restrictions
  • Public health emergencies
  • Venue unavailability
  • Transportation strikes or disruptions

10. Applicable Law & Jurisdiction

These terms are governed by Belgian law. In case of disputes, only the courts of the Antwerp district have jurisdiction.

11. Data Protection

For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy available at showupforhumanity.be/privacy .

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

13. Modifications

Worried Citizens vzw reserves the right to modify these terms at any time. Changes will be posted on our website. Continued use of our website or participation in our events after changes constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms of Service:

Worried Citizens vzw

  • Email: info@worriedcitizens.com
  • Phone: +32 496 48 27 40
  • Address: Turnhoutsebaan 172, 2100 Antwerp, Belgium

Legal Contact: Eline Goethals

  • Email: info@worriedcitizens.com

15. Acknowledgment

By using our website, registering for events, making donations, or participating in any Worried Citizens vzw activities, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.